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Business Process Automation & RPA

Optimize costs, save time and maintain a high level of service quality.
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BUSINESS PROCESS AUTOMATION
WHAT IS BPA & RPA
BPA & RPA BENEFITS
BPA & RPA AT STEPWISE
BUSINESS PROCESS AUTOMATION WHAT IS BPA & RPA BPA & RPA BENEFITS BPA & RPA AT STEPWISE
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BUSINESS PROCESS AUTOMATION

What is Business Process Automation?

Business Process Automation consists of identifying, improving and integrating a wide variety of apparently independent processes together into one digitalised system, which optimises total costs, saves time, and maintains a high level of service quality.

Business Process Automation and RPA:

Save your team time
Reduce the employee frustration from repetitive work
Accelerate company operations
Improve efficiency and service quality
Reduce the number of errors
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WHAT IS BPA & RPA

What is Business Process Automation and Robotic Process Automation?

Both of these terms are used interchangeably in the market. Indeed, they have a lot in common and constitute an inseparable whole in the digital transformations of companies. Although they are intended to increase company effectiveness by improving particular processes in the organisation, they are two separate terms that need to be differentiated.

Business Process Automation (BPA)

BPA assumes a holistic approach to automating business processes. It does not focus on individual solutions, but rather transforming and combining several processes at various organisational levels. The task of BPA is to integrate all applications used in the company in order to improve activities (and co-activities) tied to both the front-office and back-office (e.g. after an online order is placed and paid for, the system sends relevant notifications to the customer, the e-store service and to the warehouse).

Robotic Process Automation (RPA)

RPA has an operational nature and focuses on particular automation solutions. Technology performs the routine repetitive tasks, in effect relieving staff (such as when the bot sends the first message to visitors of our website). RPA enables logging in, identifying of changes and errors, and correcting essential elements, all without human interference. Machine learning and artificial intelligence have considerably increased the possibilities of bots in business. Today, RPA solutions enhance corporate operations, assist in risk management, and support management staff in decision-making.

Business Process Automation (BPA)

BPA assumes a holistic approach to automating business processes. It does not focus on individual solutions, but rather transforming and combining several processes at various organisational levels. The task of BPA is to integrate all applications used in the company in order to improve activities (and co-activities) tied to both the front-office and back-office (e.g. after an online order is placed and paid for, the system sends relevant notifications to the customer, the e-store service and to the warehouse).

Robotic Process Automation (RPA)

RPA has an operational nature and focuses on particular automation solutions. Technology performs the routine repetitive tasks, in effect relieving staff (such as when the bot sends the first message to visitors of our website). RPA enables logging in, identifying of changes and errors, and correcting essential elements, all without human interference. Machine learning and artificial intelligence have considerably increased the possibilities of bots in business. Today, RPA solutions enhance corporate operations, assist in risk management, and support management staff in decision-making.

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BPA & RPA BENEFITS

The business benefits of Business and Robotic Process Automation

Time-efficiency and
cost-efficiency
Computers do not get tired or frustrated, and they do not make errors. For this reason, they work faster and perform tasks more effectively. In addition, technology does not incur costs associated with motivation or remuneration for overtime. Business Process Automation saves time and money that you can use for expanding your business.
Improved knowledge management in an organisation
Employees relieved of repetitive or menial tasks are free to have their attention, creativity and engagement turned toward more engaging activities. Automation processes are first created by people who bring invaluable knowledge into a company. BPA facilitates crystallising this knowledge and using it for the future. In this way, the company is less exposed to staff changes and becomes independent of individuals. A well-prepared automation process allows looking at all aspects of corporate operations more objectively, as well as noticing and correcting potential mistakes.
Relieving people of tiring repetitive tasks
People are ambitious by nature. Involved employees would like to develop, so performing the same tasks all the time lead to frustration. Doing repetitive work is tiring and discouraging. Relieving employees of these activities and entrusting them with more ambitious tasks will increase their motivation and let them develop, which translates into the expansion of your company.
Faster task completion
All BPA and RPA events are registered and undertaken in real time. Technology can combine a wide variety of tools and applications, and the automation allows performing several tasks simultaneously. There is no risk that an employee will “miss” an important email as the computer instantly responds to the various events.
Continuity of work (24/7)
Cloud services software can operate nonstop, which eliminates downtime. Cloud infrastructure guarantees a high efficiency and reliability. As a result, your company has “a virtual employee” that is available 24 hours a day 7 days a week.
Short implementation time for a solution
There are a lot of tools for digital process automation in the market that can be implemented in one day. Despite this, generic solutions are not effective for all businesses. If you would like to build your own system, it can take more time than with off-the-shelf solutions, and it is still feasible. At Stepwise, software for Business Process Automation is developed using the Business Process Model and Notation (BPMN), which facilitates describing the structure and implementing process automation.
Fast return on investment
Efficient development and configuration of software for Business Process Automation and RPA allows you to immediately use the advantages of these solutions. Ready technologies are generally available as subscriptions, where implementation takes little time, and you can use ready applications straightaway.
Enhanced customer experience
Business Process Automation with the use of cutting-edge technologies facilitates responding quickly to events in business. Immediate responses largely improve the company image in the eyes of their customers, partners and employees.
Lower demand for IT services
When it comes to BPA and RPA systems, the increased technological potential of a company is not tantamount to employing more IT specialists. While using cutting-edge tools and solutions, you do not need a team of developers or dedicated software as appropriately automated and configured processes are done independently.

Time-efficiency and cost-efficiency

Computers do not get tired or frustrated, and they do not make errors. For this reason, they work faster and perform tasks more effectively. In addition, technology does not incur costs associated with motivation or remuneration for overtime. Business Process Automation saves time and money that you can use for expanding your business.

Improved knowledge management in an organisation

Employees relieved of repetitive or menial tasks are free to have their attention, creativity and engagement turned toward more engaging activities. Automation processes are first created by people who bring invaluable knowledge into a company. BPA facilitates crystallising this knowledge and using it for the future. In this way, the company is less exposed to staff changes and becomes independent of individuals. A well-prepared automation process allows looking at all aspects of corporate operations more objectively, as well as noticing and correcting potential mistakes.

Relieving people of tiring repetitive tasks

People are ambitious by nature. Involved employees would like to develop, so performing the same tasks all the time lead to frustration. Doing repetitive work is tiring and discouraging. Relieving employees of these activities and entrusting them with more ambitious tasks will increase their motivation and let them develop, which translates into the expansion of your company.

Faster task completion

All BPA and RPA events are registered and undertaken in real time. Technology can combine a wide variety of tools and applications, and the automation allows performing several tasks simultaneously. There is no risk that an employee will “miss” an important email as the computer instantly responds to the various events.

Continuity of work (24/7)

Cloud services software can operate nonstop, which eliminates downtime. Cloud infrastructure guarantees a high efficiency and reliability. As a result, your company has “a virtual employee” that is available 24 hours a day 7 days a week.

Short implementation time for a solution

There are a lot of tools for digital process automation in the market that can be implemented in one day. Despite this, generic solutions are not effective for all businesses. If you would like to build your own system, it can take more time than with off-the-shelf solutions, and it is still feasible. At Stepwise, software for Business Process Automation is developed using the Business Process Model and Notation (BPMN), which facilitates describing the structure and implementing process automation.

Fast return on investment

Efficient development and configuration of software for Business Process Automation and RPA allows you to immediately use the advantages of these solutions. Ready technologies are generally available as subscriptions, where implementation takes little time, and you can use ready applications straightaway.

Enhanced customer experience

Business Process Automation with the use of cutting-edge technologies facilitates responding quickly to events in business. Immediate responses largely improve the company image in the eyes of their customers, partners and employees.

Lower demand for IT services

When it comes to BPA and RPA systems, the increased technological potential of a company is not tantamount to employing more IT specialists. While using cutting-edge tools and solutions, you do not need a team of developers or dedicated software as appropriately automated and configured processes are done independently.

04
BPA & RPA AT STEPWISE

The PBA software development process at Stepwise

Optimum development of the BPA and RPA software is not straightforward and consists of several complex tasks. At Stepwise we divide these projects into 4 main stages.

Optimum development of the BPA and RPA software is not straightforward and consists of several complex tasks. At Stepwise we divide these projects into 4 main stages.

Planning stage

Identifying all repetitive processes in the company. Automation makes sense when a repetitive process changes frequently. In the case of fixed processes that do not change, it is worth considering whether automation is necessary, and if so, whether using technology already available in the market is possible. Not all software houses are aware of tools that considerably facilitate dedicated technology development and save the customer money. Aside from identifying particular processes, it is important to distinguish the activities performed within each process and the links that exist between them.

Development stage

At this stage our specialists encode or configure particular processes. This is done by means of existing technology or with the support of a created solution.

Deployment and testing stage

We implement solutions and thoroughly check each process. If no errors occur and everything works smoothly, we launch the software and deliver it to our customer.

Support and process maintenance stage

Subsequent to implementing the software for Business Process Automation, we observe the system and gather key process metrics. At this stage Stepwise uses advanced tools for collecting, analysing and reporting of data. In this way, our customers have a full insight into the automation, and are free to make effective business decisions and optimise the operations of their companies.